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Rydlnk

How it works

Three things happen, and only one of them involves you.

A commute is the most predictable trip you take all week. It shouldn't need a decision every morning, and it shouldn't cost you as though it were a surprise.

You set your week

Where you leave from, where you're going, and when you need to be there. Change it whenever your shift changes — up to four hours before any single trip.

We fill the vehicle

People going the same way at the same time get grouped onto one run, and a driver is assigned the night before. Usually the same faces week after week.

You get a seat and a PIN

Your driver, plate and pickup time arrive the evening before. Give the PIN when you board — that's the only time money moves.

A week, in order

What actually lands on your phone, and when.

  1. SundayYou set the weekPickup point, drop-off, and the times you need to be there. Five minutes, and it carries over to next week unless you change it.
  2. Sunday nightWe build the runsRydlnk groups people within about 1.5 miles of each other heading the same way at the same time, and works out how many vehicles each departure needs.
  3. Every eveningYou get tomorrowDriver, plate, pickup time and your seat cost. Confirm, decline, or ignore it — ignoring it means you're riding.
  4. 4 hours beforeThe run locksThe vehicle is committed. You can still travel; you just can't get the seat back if you don't.
  5. At the vehicleYou give the PINThat's the only moment money moves. No PIN, no charge, nothing to dispute afterwards.
The trade-off

You give up spontaneity. That's the deal.

A seat is a third of the price of a vehicle because the run was already happening. That only holds if the run is predictable, which means departures are on a timetable and pickups are at a point rather than at your gate.

If your week is genuinely different every day, Rydlnk will annoy you. If you leave at roughly the same time most days — which is most people with a job — it's the cheapest way to make that trip.

What happens when things change

Shift moved earlierChange it in the app and your seat moves to the earlier run if there's space, or you're offered the next departure.
Finished lateBook an off-roster trip. It costs the normal seat price for that corridor and time band.
Didn't travelInside four hours the seat is charged. Outside four hours it isn't.
Driver didn't arriveReport it in the app. The seat isn't charged, because no PIN was given.